Settings

Dashboard

Settings to configure which widgets should be displayed on the dashboard.

• Campaigns: If enabled, it will show stats for all campaign statuses.

• Calls: If enabled, it will show stats for all call types.

• Messages: If enabled, it will show stats for all message statuses.

• USSD Pulls: If enabled, it will show stats for all USSD Pull statuses.

Auto Retry

Configures auto retry functionally for message campaign.

• Enabled: Automatic retries will occur only if this option is enabled.

• Max: The maximum number of retries the system will attempt. It will stop retrying once this limit is reached.

• Change SIM or Sender ID After: You can disable this by unchecking the checkbox. It's value should be less than the max retries. When enabled, it will change original SIM or Sender ID used to send the message with most successful SIM or Sender ID in the campaign. This change will occur after message was retried more than the number you set here. For example, if you set its value to 2 then it will only change it if message still fails after 2nd retry. That means on 3rd retry it will try it with other SIM or Sender ID from the campaign.

Features

Settings to toggle various features across the system.

• Message to Email: If enabled, it will forward received messages to user's email. Users can only enable this if it is enabled by Admin.

• Email to Message: If enabled, it will use the user's SIM or Sender ID to send a message containing the email body and any attachments to the phone number specified in the email subject. You can use following formats for email subject:

  • +1234567890 - This will send message to +1234567890.

  • MMS +1234567890 - This will send MMS to +1234567890.

  • MMS to +1234567890 - This will send MMS to +1234567890.

  • MMS from SIM 2 to +1234567890 - This will send MMS to +1234567890 using SIM 2. You can check out the ID of the SIM you want to use from SIMs page.

  • MMS from SenderID 5 to +1234567890 - This will send MMS to +1234567890 using Sender ID 5. You can check out the ID of the Sender ID you want to use from Sender IDs page.

You have to send email from your account email to email address shown on this page after you enable this setting. Your message will be sent upto 1 min late after you send the email. Users can only enable this if it is enabled by Admin.

QR Code

Settings to manage QR code behavior.

• Lifespan (Seconds): Number of seconds sign in QR code should be considered valid. This will be calculated from time when the QR code was first generated. You can set it to unlimited by unchecking the checkbox.

Prompts

Settings to add or update keywords used to trigger an action via received message. You can disable any of the keyword by unchecking the checkbox besides it.

• Blacklist: Keyword to add number to blacklist.

• Whitelist: Keyword to remove number from blacklist.

• Subscribe: Keyword to resubscribe number to the contact list.

• Unsubscribe Keyword to unsubscribe number from the contact list.

• Notify: If enabled, it will send an SMS notification to the user when a keyword is triggered.