User Help

Campaign

When you send messages or USSD pulls it creates a campaign to track their status of the whole group. Campaign can be in the following status.

Status

Queued

Initial status of the campaign. It indicates that the campaign is queued for processing, and it will be picked up by the queue worker to be processed.

Processing

It indicates that the campaign is being processed by the queue worker.

Processed

It indicates that queue worker successfully processed the campaign, and it is ready to send.

Scheduled

It indicates that the campaign was processed but scheduled for sending at a later date and time.

Completed

It indicates that all the Sending Servers and Devices involved in sending the campaign have completed sending their part of the campaign. This doesn't mean that they have done it successfully. They can be in Completed, Cancelled or Failed status.

18 June 2025